Frequently Asked Questions (FAQ)

Frequently Asked Questions

Where do you ship?
We ship worldwide, with a focus on the United States, the United Kingdom, and Europe.

How long does shipping take?
Shipping takes 5 to 12 business days depending on your location. You'll receive a tracking number as soon as your order ships.

Can I customize a piece of jewelry?
Yes. Some of our products can be personalized with names or initials. Check the product description for customization availability.

What materials do you use?
We use stainless steel, 925 sterling silver, and 18K gold plating, depending on the piece. Materials are listed in each product description.

Is your jewelry water resistant?
Our pieces are designed to last. However, to maintain shine and durability, we recommend avoiding prolonged contact with water, perfumes, or lotions.

Can I return a product?
Yes. Please refer to our Refund Policy for full details.